R1 USB Connection Issues on Windows 10

R1 USB Connection Issues on Windows 10

If you are experiencing issues connecting a R1 receiver to a Windows 10 computer with the micro USB cord the issue could be that the device drivers are not updated. If after automatically updating the drivers in the device manager you are still unable to connect go to this website CDM v2.12.00 WHQL Certified (https://www.ftdichip.com/Drivers/D2XX.htm) to resolve USB connection issues with your PC and the R1.   Scroll down on this website and find and download the driver that matches your Operating System and Processor for your computer.